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Intercom Academy

Master live chat for Support and Sales with deep-dive courses from Intercom experts.

For support teams: Become a live chat support expert

For support teams: Become a live chat support expert

Master the Inbox to deliver world class collaborative support to customers.

For sales teams: Become an SDR pro

For sales teams: Become an SDR pro

Accelerate your lead qualification and turn conversations into opportunities.

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For support managers: Build an effective live chat support team

For support managers: Build an effective live chat support team

Create an efficient team that provides personal support at scale.

For sales managers: Build a high-performance live chat sales team

For sales managers: Build a high-performance live chat sales team

Help your team exceed their targets by optimizing live chat for sales.