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Intercom Academy

Master conversational relationships with deep-dive courses in Support and Sales from Intercom experts.

Support Collection
Support Collection
All our Support courses in one place. Everything you need to know from front-line support, to managing teams or designing the ideal customer support experience.
3 Courses
For sales teams: Become an SDR pro
For sales teams: Become an SDR pro
Accelerate your lead qualification and turn conversations into opportunities.
FREE
40 Mins
Do you have an idea for a course you don't see here?
Do you have an idea for a course you don't see here?
Let us know so we can make Academy work for you.
FREE
Submit an idea!
For support team managers: Building a support operation that scales
For support team managers: Building a support operation that scales
Create a support operation with Intercom that scales with you.
FREE
Coming Soon
For support teams: Become a conversational support expert
For support teams: Become a conversational support expert
Master the Inbox to deliver world class collaborative support to customers.
FREE
45 Mins
For support team managers: Build an effective conversational support team
For support team managers: Build an effective conversational support team
Create an efficient team that provides personal support at scale.
FREE
60 mins
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