We've got everything you could want to know about support in Academy, from resolving conversations on the front lines, to managing your team, the tactics they'll use and the tech they need to execute your companies support strategy.
For support teams: Become a live chat support expert
Master the Inbox to deliver world class collaborative support to customers.
FREE
45 Mins
For support team managers: Build an effective live chat support team
Create an efficient team that provides personal support at scale.
FREE
60 mins
For support team managers: Building a support operation that scales
Create a support operation with Intercom that scales with you.
FREE
Coming Soon