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Support Collection

We've got everything you need to know about conversational support.

From resolving conversations on the front lines to managing your team and executing your companies support strategy.

Complete a course to earn a badge:

For support teams: Become a conversational support expert

For support teams: Become a conversational support expert

Master the Inbox to deliver world class collaborative support to customers.

For support team managers: Build an effective conversational support team

For support team managers: Build an effective conversational support team

Create an efficient team that provides personal support at scale.

For support team managers: Building a support operation that scales

For support team managers: Building a support operation that scales

Create a support operation with Intercom that scales with you.

Do you have an idea for a course you don't see here?

Do you have an idea for a course you don't see here?

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For sales teams: Become an SDR pro

For sales teams: Become an SDR pro

Accelerate your lead qualification and turn conversations into opportunities.